How to handle damages or incidents with a BlueSG vehicle?

How to handle damages or incidents with a BlueSG vehicle?

If damages occur during a rental, users must report them immediately via the BlueSG app to avoid liability escalation. Open the app, go to "Report Issue," select the damage category (e.g., dent, scratch, or electrical fault), and upload photos with a description. Contact customer support at +65 6908 5757 for urgent assistance. BlueSG provides insurance coverage; minor incidents may result in a fee of 0-500 depending on repair costs, while major damages involve claims processing. Users are advised to always drive carefully and park at designated spots to minimize risks, with details covered in the rental agreement terms available in-app.